MANAGED SERVICES

The current pace and complexity of changes in the traditional IT are creating na opportunity to change the way IT operations and solutions support business outcomes.

MANAGED SERVICES

Intended for customers that which to delegate the administration and operation of their IT Management Solutions.

Timestamp:itm provides the necessary services required to ensure that any IT Management solution supported by us will provide high levels of availability and performance. By providing experienced staff, we will ensure adequate response to any customer requests while at the same time make sure the system evolves and stays relevant as the IT environment evolves.

Timestamp:itm is addressing the following IT Challenges:

 

 

 

Timestamp:itm ´s 20 years of experience with the IT Management landscape gives us an operational edge to be able to support our customers with a mature and reliable operational model. Thus allowing our customers to focus on maximizing their business outcomes.

 


 

 

SERVICES SCOPE

  • Incident Resolution
  • Problem Resolution
  • Software Patching
  • Monitoring
  • Preventive Maintenance
  • New Developments
  • Solution Operations
  • Monthly Service Reporting

 

SERVICES BENEFITS

  • No Technical Know How Needed
  • Reduced Outage Periods
  • Reduced MTTR
  • Cost Reduction
  • Keeps up with Organizations Operational Requirements