Smart Messaging is Timestamp's programmatic messaging platform, built to connect organisations with their customers reliably, securely and at scale. Whatever the channel the customer prefers, whether SMS, RCS, email, with integrations also available for WhatsApp or Viber, what matters most is that the message reaches its destination quickly and dependably.
Originally created as a one-time-password and transactional messaging engine for the banking sector, the platform has evolved into a fully multichannel solution. It now supports a wide range of use cases across multiple industries, from critical operational notifications to large-scale, segmented customer communication.
Organisations communicate with their customers across many touchpoints, but the goal is always the same: to deliver the right message, to the right person, at the right moment, with complete confidence that it arrives. Smart Messaging is an multichannel platform, not simply a multichannel one. It brings every messaging channel together under a single integration, a single point of control and a single source of reporting.
The platform integrates with corporate systems through API or standard integration, handles high transaction volumes without queuing or service degradation, and delivers messages in milliseconds. It is designed for environments where availability and speed are not negotiable.
WHAT WE DELIVER — CAPABILITY PILLARS
Multichannel Communication
Verified and Secure Messaging (RCS)
Critical Notifications and Transactional Messaging
Certified Messaging
Mass and Segmented Campaigns
Digital Signature and Contract Workflows
Conversational RCS
WHY TIMESTAMP — DIFFERENTIATORS
The platform is secured on a Hyperscaler with redundancy across two separate regions in Spain and an additional layer in Germany. It complies with DORA regulations, ENS High Level, ISO 27001, and ISO 22301, ensuring the certifications required for high-security messaging services.
Messages are delivered in milliseconds and the platform sustains very high transaction volumes without queuing or slowdown, making it suitable for the most demanding operational scenarios.
Clients manage their own messaging through an intuitive interface: launching campaigns, uploading content, tracking message status by date and channel, and accessing full reporting and billing. This autonomy operates independently of the API integration, giving teams direct control over their communications.
Alongside the dedicated environment model, the platform supports a distributed, pay-per-message approach designed for organisations with lower volumes, broadening the range of clients the solution can serve.
WHO WE SERVE — SECTORS
Smart Messaging supports organisations across a range of sectors, each with distinct communication needs:
The largest concentration of platform usage, spanning secure transactional messaging, verified communications and emerging use cases such as contract signing and conversational channels.
High-volume institutional notifications, including tax, emergency and other government communications that require reliability and traceability.
Marketing campaigns, loyalty programmes and customer engagement, with growing potential in conversational and personalised messaging.
Appointment, operational and notification messaging where timeliness and accuracy are essential.
Delivery notifications, operational alerts and customer-facing communications at scale, including dynamic, personalised message formats.